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Terms of Use

Terms of Use

These terms outline how we provide the Truvara platform and how you should use it. Please read them carefully.

Last updated: January 2026

1. Acceptance of Terms

By accessing or using Truvara's website, applications, AI platform (including Tru-Agent), and related services (the "Services"), you agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree to these terms, do not use the Services.

2. Services Overview

Truvara provides an AI-powered agentic compliance platform for security, risk, compliance, and privacy. You must comply with all applicable laws when using the Services, including the laws of India and the State of Karnataka, and use them only for lawful purposes.

3. Your Use of the Services

You may not copy, modify, distribute, sell, lease, reverse engineer, or derive source code from any part of the Services. Any such unauthorised use terminates your access immediately.

Content you submit or post through the Services remains your property, but you grant Truvara a worldwide, royalty-free licence to use, copy, distribute, display, publish, transmit, and summarise your content solely to the extent needed to provide the Services requested by you.

4. Accounts and Security

You are responsible for safeguarding account credentials and for all activity on accounts registered to you. You must promptly notify Truvara of any unauthorised account activity. Accounts may not be shared or used by anyone other than the individual authorised to use that account.

5. Third-Party Links and Services

The Services may contain links to third-party websites, apps, or other services. Truvara is not responsible for the content, terms, privacy policies, or business practices of any third-party services. You access third-party services at your own risk.

6. Modification and Discontinuation of Services

Truvara reserves the right to modify, suspend, or discontinue the Services at any time and for any reason, with or without notice. Truvara will not be liable to you or any third party for any such actions. If a material change negatively affects your use of the Services, we may give notice before the change takes effect. Your continued use of the Services after any changes constitutes acceptance of the modified terms.

7. Disclaimers

THE SERVICES AND RELATED CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TRUVARA EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

TRUVARA MAKES NO WARRANTIES THAT (I) THE SERVICES WILL MEET YOUR REQUIREMENTS; (II) THE SERVICES WILL BE AVAILABLE, TIMELY, CURRENT, ACCURATE, RELIABLE, COMPLETE, SECURE, OR ERROR-FREE; (III) THE QUALITY OF ANY PRODUCTS, SERVICES, OR CONTENT OBTAINED THROUGH THE SERVICES WILL BE AS REPRESENTED OR MEET YOUR EXPECTATIONS; (IV) ANY ERRORS IN THE SERVICES WILL BE CORRECTED; OR (V) THE SERVICES WILL BE FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS. YOUR USE OF THE SERVICES IS SOLELY AT YOUR OWN RISK.

8. Limitations of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TRUVARA SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, OR EXEMPLARY DAMAGES ARISING FROM OR RELATED TO THE SERVICES OR THESE TERMS, INCLUDING LOST PROFITS, LOSS OF DATA, OR BUSINESS INTERRUPTION, REGARDLESS OF THE THEORY OF LIABILITY, AND EVEN IF TRUVARA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

THE TOTAL CUMULATIVE LIABILITY OF TRUVARA FOR ANY CLAIMS ARISING FROM OR RELATING TO THE SERVICES IS LIMITED TO THE GREATER OF (A) ₹10,000 (INR) OR (B) THE AMOUNT YOU PAID TRUVARA FOR THE APPLICABLE SERVICE IN THE PRIOR 12 MONTHS. SOME JURISDICTIONS DO NOT ALLOW CERTAIN DISCLAIMERS OR LIMITATIONS OF LIABILITY, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

9. Indemnification

You agree to defend, indemnify, and hold harmless Truvara Solutions Private Limited, its partners, officers, directors, employees, contractors, agents, affiliates, and partners from and against any third-party claims, damages (actual or consequential), actions, judgments, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from or related to:

(a)your use of the Services;
(b)your violation of these Terms;
(c)your violation, misappropriation, or infringement of any rights of another (including intellectual property or privacy rights).

10. Termination of Access

Truvara may terminate your access to all or part of the Services at any time for any or no reason, including prolonged inactivity or violation of these Terms. Provisions intended to survive termination will remain in effect after termination.

11. Arbitration and Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, including the laws of the State of Karnataka, without regard to conflict of law principles. The courts at Bengaluru, Karnataka, shall have exclusive jurisdiction over any disputes arising out of or in connection with these Terms or the Services.

(Arbitration)Except for intellectual property claims, any dispute arising out of or relating to these Terms or the Services shall be referred to and finally resolved by arbitration in accordance with the Arbitration and Conciliation Act, 1996 (as amended from time to time). The arbitration shall be conducted in Bengaluru, Karnataka, in the English language. The arbitrator shall be appointed by mutual agreement of the parties or, failing that, by a court of competent jurisdiction. Arbitration shall proceed on an individual basis—class arbitrations and class actions are not permitted.

12. Changes to the Terms

Truvara may update these Terms from time to time. If an update materially reduces your rights, we will notify you through the Services or by email. Your continued use of the Services after notice of changes indicates your acceptance of the amended terms.

13. General Provisions

These Terms constitute the entire agreement between you and Truvara regarding the use of the Services. If any provision is held invalid or unenforceable, the remaining provisions shall remain in effect. Failure to exercise or enforce any right or provision does not constitute a waiver. These Terms do not confer any third-party rights.

14. Contact

For questions regarding these Terms, contact us at care@truvara.ai.